Shipping policy
Last Updated: June 20, 2026
At Savren, we are committed to delivering your order as efficiently as possible. Please review our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 2–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- If an order is placed during a weekend or holiday period, processing will begin on the next business day.
- During periods of high order volume, processing times may be slightly extended.
Shipping Time
After your order has been processed and shipped, the estimated delivery time is approximately 30–45 business days, depending on your destination and local carrier operations.
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, shipping delays may occur due to circumstances such as:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Customs inspections
- Carrier operational delays
- Other unforeseen events beyond our control
If shipping is affected by unstable or exceptional circumstances, orders will be dispatched or continue in transit once those conditions have been resolved.
Shipping Rates
Shipping costs and free shipping eligibility vary by country or region.
The shipping methods available to your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you.
You may track the status and location of your package using the following tracking platform:
17TRACK: https://www.17track.net/en
Please allow a few days for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost, delayed beyond a reasonable timeframe, or tracking information has stopped updating for an extended period, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist you in finding a suitable resolution.
For lost package inquiries, please contact:
Email: jds.decks.exteriors@gmail.com
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Savren is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Contact Information
If you have any questions regarding this Shipping Policy or your shipment, please contact us:
Store Name: Savren
Legal Representative: Jeremy Decker
Email: jds.decks.exteriors@gmail.com
Phone: +1 636-212-5572
Business Address: 3327 Tenbrook rd., Arnold, MO 63010, United States